> For the complete documentation index, see [llms.txt](https://docs.chartbeat.com/cbp/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.chartbeat.com/cbp/feature-integrations/conversion/supported-conversion-flows.md).

# Supported Conversion Flows

Customers planning to use our Conversion add-on should review the below information to determine whether or not Conversion is compatible with your conversion flow

### Supported Conversion Flows

<div data-full-width="true"><figure><img src="https://225322705-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LYD2YiVXfNNRnSgJXb4%2Fuploads%2F3pWDlqfeQNye6rhnPOml%2Fimage_copy.jpg?alt=media&amp;token=7e9661af-8d71-479a-9fc2-b791c2d7a8b7" alt=""><figcaption></figcaption></figure></div>

:white\_check\_mark: **We support** flows that start and end on the same root domain

:white\_check\_mark: **We support** flows that incorporate root and subdomains that report to the same Chartbeat dashboard. *Please note this is only possible if you have **not** included* Chartbeat's `cookieDomain` *on your subdomains.*&#x20;

:white\_check\_mark: **We support** flows that start and end on subdomains

### Unsupported Conversion Flows

❌ **We do not support** flows that use the `cookieDomain` configuration on subdomains. See our [cookieDomain](/cbp/tracking/standard-websites/configuration-variables.md#cookie-domain) documentation for more information

❌ **We do not support** flows that span multiple domains without redirect: *We cannot track the same user across different domains, see our* [*Partially Supported Conversion Flows*](#partially-supported-conversion-flows) *for more information.*

❌ **We do not support** sites using Chartbeat's [Cookieless mode](/cbp/tracking/standard-websites/alternative-integrations-web.md#implement-cookieless-tracking).

### Partially Supported Conversion Flows

If you have a cross-domain flow such as a third-party payment system ensure that you implement a redirect page back to the domain where the `Shown` event was fired, and call your `Complete` event there. Do not fire any events on the third-party pages.&#x20;