Supported Conversion Flows
Customers planning to use our Conversion add-on should review the below information to determine whether or not Conversion is compatible with your conversion flow
Last updated
Customers planning to use our Conversion add-on should review the below information to determine whether or not Conversion is compatible with your conversion flow
Last updated
✅ We support flows that start and end on the same root domain
✅ We support flows that incorporate root and subdomains that report to the same Chartbeat dashboard. Please note this is only possible if you have not included Chartbeat's cookieDomain on your subdomains.
✅ We support flows that start and end on subdomains
❌ We do not support flows that use the cookieDomain configuration on subdomains. See our cookieDomain documentation for more information
❌ We do not support flows that span multiple domains without redirect: We cannot track the same user across different domains, see our Partially Supported Conversion Flows for more information.
❌ We do not support sites using Chartbeat's Cookieless mode.
If you have a cross-domain flow such as a third-party payment system ensure that you implement a redirect page back to the domain where the Shown event was fired, and call your Complete event there. Do not fire any events on the third-party pages.
