Adding subscriptions.js to Your Site
An introduction to our code snippet for tracking conversions on your site. Note that this is an add-on feature, not included in all Chartbeat service plans.
Implementation requirements
Conversion is supported for websites using our tracking library (chartbeat.js or chartbeat_video.js), covered in the website tracking guide. Customers planning to use our Conversion add-on should review our Supported Conversion Flows to determine whether or not Conversion is compatible with your conversion flow.
There are two requirements for loading subscriptions.js on your site to begin tracking conversions.
First requirement
Our conversion snippet should be loaded in the <head>
, after chartbeat.js, on all pages including articles and conversion flows.
The conversion snippet must be loaded after chartbeat.js
Second requirement
Call the global chartbeat()
function to track conversion events when they occur with optional parameters. Events fired after the subscriptions.js script loads will be tracked, and any fired before will not be tracked by Chartbeat.
See our Conversion Events to find the full list of the event methods to pass to the chartbeat()
function.
Only events fired after the subscriptions.js script loads will be tracked
Complete example
Here's an example of our standard web tracking snippet with the conversion snippet included:
Limitations
Currently, tracking conversions is only supported for our standard website tracking integration. Though we offer unique visitor tracking integrations for native apps (along with AMP), we cannot provide conversion tracking for these separate platform integrations at this time.
If you are a current customer and this functionality is important to your team, we'd like to hear from you! Shoot us a note at feedback@chartbeat.com.
Sites that are using our cookieless tracking or cookieDomain variable are also not supported at this time.
Next Steps
The next page of this guide covers the full list of conversion events available for your team to send to the Conversion tool.
Last updated